The enhancement to the Prepaid Load Manager was made to help Smart Prepaid subscribers make the most of their prepaid load credits or promo bucket subscriptions.
The problem often encountered by subscribers of a prepaid service is the availability of many options, particularly when enrolling in bucket promos and the difficulty of monitoring what service would end.
With the data provided by the enhanced Smart Prepaid Load Manager, the subscribers would no longer be confused and easily monitor the promos they’ve enrolled in or be notified of load running out.
Jane Basas, head of Smart’s prepaid business group, describes the enhanced Smart Prepaid Load Manager as an “assistant that keeps track of all your mobile phone expenses.”
Basa further explains the new system will also allow subscribers to use up their text allocations from buckets even with zero regular load, allowing subscribers to fully consume what they pay for when they subscribe to promos.
Smart Load Manager has three basic services:
• First is the Flash Remaining Balance Notification, which automatically displays on-screen the amount of used-up credit and the remaining balance after every phone call using regular load. This feature is activated once regular load balance reaches less than P100.
• For those who regularly subscribe to call and text buckets or promos, there is the Low Balance Notification. This feature alerts the subscriber via text message if they only have less than 3 call minutes left in their subscription or if the call minutes or text message allocations have been fully consumed.
• Third is the real-time and detailed balance inquiry. For every balance check by simply dialing *214#, the subscriber will receive not just the amount of regular load left, but also the buckets or promos the user is subscribed to, the breakdown of how many text messages or call minutes the subscriber has left and the expiry dates of all availed call, text and/or data packages.
• Another way of checking one’s balance is by texting ?1515 to 214. This comes with free suggestions on available promo buckets that fit the subscriber’s balance.
For more information about Smart Load Manager, visit www.smart.com.ph.